Category Archives: Blog

Needing shopping bags for our food packs

Hi there 🙂 at the moment where really low on reusable shopping bags, which we use for our food packs. If you have any spare bags that you would like to donate please send an email through to so can arrange pick up. Thanks so much for your support.


Meet our Support Team Leader

I would like to end this week by Acknowledging and Thanking our Homeless Hub Team Leader Derek. Derek goes above and beyond supporting our hub staff and clients.

Clients continue to benefit from Derek’s experience in everything housing, He meets every challenge with positivity and professionalism that is infectious to those that work with and alongside him.

Charities like Wollongong Homeless Hub can only make the amazing impact to our vulnerable community members because of the amazing staff , Thank you all for the work that you do.

Filthy Rich and Homeless

Tonight End’s the series for this year’s Filthy Rich and Homeless. We can only dream and hope that there will be no need to have a series next year.

Please support Wollongong Homeless Hub to make this dream become a reality by donating via our website through PayPal or direct deposit Local donations staying local.

Thanks to SBS for giving people experiencing homelessness a voice.

Special event ‘Filfty Rich & Homeless, taking part in filming to raise awareness of homeless in regional areas.

We were fortunate to take part in the filming and to raise awareness of homeless in regional areas. Coinciding with our very own ‘Wrap up homelessness’, tax deductible donations can be made via our website through paypal or direct deposit
Donating to Wollongong Homeless Hub allows us to support our local community- Local donations staying local.

Wollongong Homeless Hub launches new app

 A high school student has collaborated with a leading agency to create an app which aims to locate and direct outreach services to Illawarra rough sleepers.

“This is a plea to the community to ask them to help the Homeless Hub in identifying people in need, so we can ultimately administer support to them,” The Illawarra Grammar School year 12 student Sam Aubin said.

Mandy Booker, general manager of Wollongong Homeless Hub and Wollongong Emergency Family Housing said she had identified a gap in the ability to accurately locate and direct assertive outreach service delivery to the region’s rough sleepers.
Read More – visit our facebook page or view download the app details here.

Donation Pick Up for Food Drive

Hi there, we are organising from this week donation pick up twice per week. We are are especially after non-perishable food and packaged toilet paper for our Connection packs for distribution by our assertive outreach team to homeless and those at risk of homelessness. We are asking the Illawarra Community that would like to be involved to please donate one item or as much as you can.

All you have to do is send a private message through our Facebook page or email with the following:

Your name, address and instructions on where to find your donation (to reduce contact, hide it out of sight in front of your house away from pets) all personal details will be confidential.


Thank you for the Easter packs

Thank you to our resident Easter Bunny, and the staff that created Easter packs with the kindness of Egg donations from Wollongong Novotel.

In response to the COVID-19 crisis

What we know as a certainty is that we are open, and preparing to support more Clients in the coming months.

In response to the COVID-19 crisis, we have already:
– Started completing phone assessments and offsite client safety checks as a part of Client welfare monitoring.
– Our Clients are being armed with questions and COVID-19 updates so that they can ask as a precautionary “check in” before receiving visits.
– Our Team are being up-skilled further in identifying risks and calling them out.

Keep updated on our service hours and new outreach program “point of connection” coming soon.

We would like to thank Alex and team from Sublime Point Cafe for coming on board and cooking meals for those sleeping rough and in crisis accommodation within our community. Also thank you to OzHarvest for providing fresh produce, as well as the community for your ongoing support especially during this time.


Thank you so much for the wonderful community support

Thank you so much for the wonderful community support we received a special mention to the Fraternity Club, The Coffee Club Wollongong, Wests Illawarra Club, Terria Mia and to the individual members of the Community. Lots of love from Staff at the hub xx




Community Praise

Community Praise
We would like to thank the kind donors who over the past 2 days have assisted us by providing individually wrapped toilet paper rolls for homeless clients and essentials to keep themselves and others as safe as possible in this time of uncertainty. We have currently had to ration the food and items we would normally be able to provide and prioritising those sleeping rough and in crisis accommodation. We normally operate on a 60-80 % food and financial donation basis to deliver the vital community service, however due to current circumstances we have only received approx. 5% of regular donations.

So a very BIG THANK YOU to the lovely families that have thought about our most vulnerable community members at this difficult time.

• Current service changes to protect staff, tenants and community have been implemented.

• Please ring prior to dropping donations so we can be aware you are coming.

• Home visits have been suspended and clients re being contacted via phone support for the immediate future.

• Drop in service is only seeing clients 1 at a time to follow the social distancing guidelines.

• If in doubt of whether we can help you please call ahead and we will advise.

• We are working closely with department of health and housing to provide a safe and healthy environment for all.

Please see the following health links for information on how you can help stop the spread of Corona virus.…/Pages/social-distancing.aspx…/coronavirus-resources-cald.…

Thank you for your support at this time General Manager Mandy Booker and WEFH Team.



Early Bird Booking Special! – Bingo and Trivia Night

EARLY BIRD BOOKING SPECIAL! receive a toilet roll on the night for the first 20 people to book 😀 For bookings click on the link

‘Where did you sleep last night’, Bingo and Trivia Night, join us on Friday 12 June 2020 for a fun evening of games and laughter. Doors open at 6pm for 6.30pm start at Collegians Wollongong. Tickets include 1 bingo book pp.