Category Archives: Blog

Thank you Good Will Only

EXTRACT FROM FACEBOOK POST – GOOD WILL ONLY $40,000!!! As the dust settles on this amazing project, today we had the pleasure of passing on this amazing donation to the @wollongonghomelesshub and the IRT Foundation. Putting all of the community and social benefits aside, this monetary donation will go along way helping these fantastic charities………….. Let’s continue this dialogue and tackle this issue together. As for the donation, thank you Wollongong.


Administration Assistant Position Vacant


Wollongong Emergency Family Housing Inc. (WEFH) provides assistance to those who are homeless or at imminent risk of homelessness. WEFH is a vibrant busy service and is funded by Family and Community Services through Service Support Funding. The role of our organisation is to fill the current gaps in the homelessness sector. WEFH also provides transitional accommodation for families and individuals in crisis.

We are currently seeking a passionate and dedicated individual to join our Administration Team in Wollongong.  WEFH is a family friendly service.


In this role you will be responsible for being the first point of contact for telephone inquiries, as well as providing a broad range of administrative support functions for WEFH.

To be considered, you will have a minimum of 3 years experience in an Administrative role, preferably within the community services sector. In addition, you must be proficient in Microsoft Word, Excel, Access and PowerPoint.

You will be a caring and understanding individual, with strong written, verbal and interpersonal communication skills, as well as effective organisational skills, good problem solving skills and the ability to work in challenging situations. You will also be able to demonstrate a practical and optimistic approach, the ability to work effectively within a team environment as well as independently, and have a good degree of computer literacy.


  • Work collaboratively with staff and other service delivery teams to enhance access, effectiveness and quality of service delivery.
  • Provide professional reception service to WEFH and Wollongong Homeless Hub (WHH)
  • Provide support to the Senior Administration Officer as required, maintaining effective communication at all times.
  • Filing, word processing and data entry
  • Receive incoming enquiries via telephone, electronic and paper mail or visitors and direct to appropriate programs
  • Undertaking reasonable office tasks as directed


  • Certificate 3 in Business Administration (or equivalent) and/or a minimum 3 years relevant experience.
  • Excellent communication and customer service skills
  • Time management skills and the ability to multi-task in a complex work environment
  • Proficient and experience with MS Office Suite including Microsoft Word, Excel, Access and Powerpoint.
  • Excellent written and verbal communication skills
  • Ability to work as part of a time in a flexible highly motivated busy environment
  • Knowledge of current Work Health and Safety Legislation
  • Current, unencumbered NSW Drivers Licence.


  • Desktop publishing skills creating flyers and promotional material


The successful applicant will be paid under social Community Home Care and Disability Services Award (SCHCADS) Award 1.1 – 1.4 based upon experience /qualifications and is eligible for Salary Sacrifice.  Hours: 25 hours per week 9.30am – 2.30pm


  • Physical requirements: The ability to lift and carry allowable weight amounts


Should you decide to apply for a position your application should consist of three parts, which are:

Part 1 Cover letter

A cover letter stating the name of the position that you are applying for and a brief summary of your skills, experience and knowledge that are relevant to that position.

Part 2 Statement addressing the selection criteria

A statement addressing each of the selection criteria must be provided with your application. Each position has a specific selection criteria and it is necessary to address that criteria should you wish to be considered for the position. When addressing the selection criteria you should give examples from your previous work that demonstrates how you meet the relevant criteria. You should state how your experience, skills and knowledge enable you to satisfy the selection criteria.

Each essential and desirable criteria MUST be answered

Part 3 Resume

A copy of your current resume must be provided with your application.  Your resume should include your contact details and educational qualifications. It should list your previous employers, how long you worked for each employer and a summary of the main duties that you performed at each place of employment.  Your resume should also include the contact details of at least current/recent two work related referees.

 Submitting your application:

Your application must be submitted by midnight 21 August 2019. Applications after that date WILL NOT be considered.

If you would like additional information regarding this role, please contact Alison Horne – Senior Administration Officer

Applicants must have the right to work in Australia and must hold or obtain a Working with Children Check and will need to complete relevant police checks.

WEFH is an Equal Opportunity employer. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual,

Applications addressed to: The General Manager Private and Confidential and emailed to:

JD Administration Assistant


Homelessness Week 4-10 August

Homelessness Week (4 – 10 August) is an annual awareness raising week to highlight the over 116,000 Australians who are homeless on any given night. The recent release of the 2016 census data on homelessness has confirmed an increase of 14% from 2011 to 2016.

The homeless rate across the country is 50 people per 10,000, with high numbers of homeless both in highly populated city centres but also in regional areas. Homelessness can affect anyone at any given time, in our region alone there are roughly 1002 homeless with this number increasing daily due to housing affordability, health reasons, financial difficulties – job loss, mortgage stress, domestic violence and relationship break-down .

Email our new Minister for Homelessness


Alfredo and Wollongong Wolves SAP u12’s

Thank you Alfredo and Wollongong Wolves SAP U12’s team for providing non-perishables for our rough sleepers. We were able to hand out 20 packs, which was amazing.


A party for our families!

We had so much fun last night with Dragonfly Parties ans SweetAs who hosted a joint party for our families. It was amazing to be able to see our families enjoy time away from the crisis they are working through and to see the smile on the kid’s faces as they enjoy the wonderful party. Thank you Dragonfly Parties and Sweet As for coordinating this event and to all the sponsors for making it possible.

NAIDOC ‘Voice Treaty Truth’

We had an amazing day yesterday, celebrating NAIDOC ‘Voice Treaty Truth’ with our community. The weather was perfect and the atmosphere was great with everyone attending joining in and embracing culture. Thank you to Wollongong City Council and Department of PC for supporting our event – ‘Creating Cooinda’ connecting community with culture. Thank you for celebrating with us! 😀

NSW Rural Fire Service Award

Congratulations to Mandy Booker, General Manager of Wollongong Emergency Family Service Inc. for being awarded the NSW RURAL FIRE SERVICE Supportive Employer Award. Mandy Booker with Laurie Wood. (Photograph by Lawrence Wood)

Non-perishable food drive

A huge thank you to everyone in the community for donating to our food collection drive. (image sourced from MP Ryan Park Facebook page)

School Visit Wrap Up Homelessness

Thank you to everyone who has participated in Wrap up Homelessness, here are a few more pics, from those who supported the fundraiser, including our school visit.

Give 30

What is ‘Give 30’ it’s about everyone, regardless of faith or background supporting the Give 30 Campaign Partner Organizations during the month of Ramadan so we can fight hunger in our communities. This initiative is about caring for our neighbours and making a difference, together. Simply go and select Wollongong Emergency Family Housing to donate. Be sure to put Give 30 in the description so we can tally all our good work up!



Creating Cooinda NAIDOC 2019

WOLLONGONG HOMELESS HUB invites you to help us celebrate ‘NAIDOC WEEK’ with a day of activities featuring; dot painting, basket weaving, jewellery making, Indigenous spice sampling, bush tucker barbeque, and Indigenous games.  Held on MONDAY 8 JULY 2019 starting at 10.30am—1.30pm, at McCABE PARK  (Church St Wollongong)

Art piece meaning from Artist Isabella Horne (15yrs):

My artwork depicts the brolga and the turtle looking over 2 small circles that come together to make a larger circle in the centre of the piece.  Through the these Voice, Truth, Treaty Lets work together for a shared future, the smaller circles, done in yellow and orange represent the Indigenous Australians and the English people.  From the 2 circles are journey lines accompanied by kangaroo tracks, this represents us moving forward to a shared future and the journey ahead towards that future.

These lines and tracks come to a larger circle in the centre that includes both yellow and orange showing a joined future together in peace, where everyone is equal.  In this painting the brolga represents voice through story telling and dance.  Stories told by both cultures help us to communicate and unify each other as one.  The turtle shows longevity of Makarrata, as 2 communities coming together after a struggle, to heal the divisions of the past, representing treaty.  The turtle and kangaroo tracks also communicates the idea of truth through wisdom and moving forward on one path, with honesty and trust.

The colours in this artwork are orange, red, yellow and purple.  The orange is used to symbolise balance and security among all people.  Red and orange shows the strength we all have to fight for our future.  The red shows the courage and motivation being upheld to make that future.  Yellow represents the success achieved by people to get to where our community is at today and the happiness shared all round.  In this piece purple represents the pride that we hold for our culture and the inspirational people that got us to where we are today, it signifies healing among both communities to make our future a shared one.


Donate Now, Help Today

We are currently running a non-perishable food drive during the month of June called – ‘Donate Now, Help Today’. If you are able to help by donating a can we have the following drop of points with more to come. These locations are: All Commonwealth Bank Branches from Kiama to Thirroul, Ryan Park’s Office 247 Princes Hwy Corrimal, Bendigo Bank Fairy Meadow 37-39 Princes Hwy, Fairy Meadow, Bendigo Bank Oakflats 78 Central Avenue Oakflats and Avondale Early Childcare Education Centre 16 Dale Street Avondale.

Wrap up Homelessness Week

Hi everyone here are some pics from services who joined in our Wrap up Homelessness fundraiser. Thank you to everyone who are participating and wrapping up!

Good Will Only

It’s been a great community atmosphere with everyone coming together to support Wollongong Homeless Hub and IRT through the ‘Good Will Only’ initiative. Thank you to the organiser’s, staff and community for helping our services continue with the great work that we do.