Category Archives: Blog

Governor-General Cosgrove

It was an honor to be invited and represent the Homeless Hub at the Lord Mayoral Reception to welcome their Excellencies the Governor-General and Lady Cosgrove today. We would also like to thank the Lord Mayor Gordon Bradbery and Governor-General Cosgrove for their special mention of our service.

WHH exceeded their target!

Congratulation’s Hub Community, we have just finished tallying the donations we received from Wrap up Homelessness Week, and we are excited to announce that with your help we were able to exceed our fundraising target of $5000.00. We would like to thank you for your kindness in supporting our service and for helping to bridge the gap from homelessness to home for those in our community.

Homeless persons week ends

So at the end of Homelessness Week 2018 we invite you to challenge popular perceptions about people who find themselves homeless once again with this clip from Q&A earlier this year –

Rebecca Huntley, Social Researcher & Author – “…what’s incredible when you look at those numbers is there are…about 30% of those homeless people have a job…in some of these cases these are people who are working and still can’t afford housing.’
#HW2018 #everybodyshome

In their own words

What would it take for you to find yourself homeless? A relationship breakdown an unexpected illness or injury, the loss of a job? The number of Australians experiencing homelessness is growing every year because of a shortage in affordable housing and skyrocketing rents with more and more middle-income families and individuals accessing services than ever before.
#HW2018 #everybodyshome

Living Library

Hi Hub Community – The Living Library event is on THIS FRIDAY! AN event themed around homelessness providing a platform for people who have previously or are currently experiencing homelessness to share their stories with the public. Challenge your understanding of the issue of homelessness in a friendly, inclusive forum. Register by clicking on the below link.

Homelessness a Community issue

You are walking down the street and you see a homeless person with a sign asking for money – what is your immediate reaction – be honest?
Now ask yourself why are they homeless?

Let’s look at the stats 28% Housing Crisis, 31% Domestic Violence or relationship issues. Community perceptions of homelessness is a huge barrier but if everyone stopped and walked a mile in their shoes could we change that perception?

A poignant reminder from Jesse Jackson – ‘Never look down on somebody unless you are helping them up’
#HW2018 #everybodyshome
*image credit


Homeless Persons Week

This video from Homelessness Australia might be a few years old but unfortunately the numbers have only increased Homelessness in Australia has risen by 14% over the last 5 years. More and more people are doing it tough as rents increase Australia now has 116,000 homeless people and here in the Illawarra we have at least 1500 on any given night.
#HW2018 #everybodyshome

Free Vet Checks

How cute are these little guys? they had their FREE vet checks at the Hub and are now fully up to date with flea/worm and vaccine treatments! It’s tough looking after a pet when you are struggling yourself but thanks to the wonderful service of Pets In The Park these little guys are doing great.
#HW2018 #everybodyshome

The Dreads come off!

OK Hub Family if you haven’t heard Benny Forsyth you’re in luck! Not only are we posting a video of his epic rap talents but he’s using that talent to help us out at the hub! Benny is chopping off his dreads this Saturday 28/7 at Holly Park Woonona in aid of raising $ for the Hub! Check out his video below we’re all still bopping over here!

If you’re keen to get involved you flick a bit of your cash towards Benny’s go fund campaign –

For just a little bit of your cash here’s the sitch-
Most people got a roof over their head but others got no cover see some with no bedroom
Know the homeless issue is still real rather see them with the blanket and a hot meal,
That’s why BENNY’S! kicking a little mass appeal and maybe spin a little rhyme and get you in the feels
Maybe we make a little money for the HOMELESS HUB so they can help the homeless with a little grub

Labor Party Dinner

A great winter feast was had by all at the Homeless Hub, thank you to the Cunningham and Whitlam Labour Party Member for providing a banquet of food, Kevin from Broken Glass at Port Kembla for the haircuts and Helensburgh Tradies.

Glider Pilot Update


An Illawarra organisation says it’s prevented more than a dozen families from becoming homeless as part of a six-month emergency housing trial.

The Wollongong Homeless Hub has been trialling a project aimed at preserving tenancies in the community housing and private sector.

The organisation, which has this month moved to a bigger site in Young Street, says it’s had major success with 15 families retaining their tenancy.

The manager Mandy Booker says early intervention is vital in tackling homelessness in Wollongong.

“All of those tenancies were set to go to tribunals, so the people were really at risk of losing their tenancies and becoming homeless, and all have been saved,” Ms Booker said.

“Some of those have been families so we’re not looking at one person, we’re looking at possibly six.”

Yesterday, members of the local Islamic community dropped into the new centre, providing clients with sleeping items, hygiene products and food.

Ms Booker says the organisation relies heavily on volunteers and partnerships.

“Absolutely critical that we have that support. If we don’t have that support we don’t do the service that we do,” she said.

“We’re not funded to do any of those services, so all of our food support, all of our brokerage costs, as far as providing petrol vouchers all come from donations.”

Thank you Iman Foundation for organising lunch, sleeping bags and blankets for our clients. ABC podcast link…/aud…/201807/aip-2018-07-18.mp3 (Hub story is at 14min 55sec)
Photo: ABC Illawarra – Gavin Coote

Position Vacant Housing Support Worker – Team Leader

Wollongong Emergency Family Housing Inc. (WEFH) provides assistance to the homeless and those at imminent risk of homelessness. The “Homeless Hub” is a vibrant busy service providing the only drop in assistance to the homeless in the Wollongong area. WHH is funded by Family and Community Services through Service Support Funding and the role of the organisation is to fill gaps in the current homelessness sector.  WEFH also provides limited transitional accommodation for families and individuals in crisis.  Housing Support and Case management is provided by Housing Support Workers to assist families and individuals, address their needs and support them in the transition to secure housing options.

A position exists for a Housing Support Worker – Team Leader to join our team. This position pertains to child related employment and a Working with Children and Criminal Check is required.

The successful applicant will be paid under SCHADS Award based upon experience /qualifications and is eligible for Salary Sacrifice.

Genuine career progression opportunity to a Team Leader position is available based on the successful completion of a probationary period and relevant qualification and experience.

Hours: 35 hours per week

The key responsibilities of the role will include:

  • Lead staff to ensure high quality, evidence based outcomes
  • Support the Manager in the development, implementation, maintenance and review of the Care Coordination Mode of Care service programs.
  • Ensure community based care and support work delivered by the team using a holistic person centred approach.
  • Line manage and support Care Coordinators – including professional development and performance, appropriate supervision, evidence informed practice
  • Experience working with vulnerable families and individuals

 Essential Criteria:

  • Relevant Tertiary Qualifications and relevant experience in the Community Services sector in particular working with the homeless
  • Experience working with vulnerable families and individuals
  • Understanding of the issues associated with homelessness
  • Demonstrated extensive experience in managing a case load and case planning, including with persons with complex needs (e.g co-occuring drug and alcohol issues along with homelessness, mental health, contact with criminal justice system).
  • Demonstrated ability and/or capacity to manage and lead small groups of staff.
  • Demonstrated high level networking and community engagement skills, particularly in the Illawarra.
  • Excellent written and verbal communication skills
  • Knowledge of current legislation of mandatory reporting
  • Knowledge and experience of liaising with Government and community based organisations and resources
  • Ability to work as a part of a team in a flexible highly motivated busy  environment
  • Demonstrated group work skills
  • Knowledge of current Work Health and Safety Legislation
  • Sound computer literacy skills including experience in computerised data collection.
  • Current, unencumbered NSW Drivers Licence.

Please forward your written application addressing all of the selection criteria along with your resume including two current referees. Applications addressed to: The General Manager Private and Confidential and emailed to:

Click on link to Job Description JD Housing Support Worker_Team Leader

Further enquiries contact 4228 0955

Applications Close: 31 July 2018 at 5pm