Category Archives: Blog

Thank all Emergency Services personnel who have sacrificed their time over the last few months to protect our community from the ongoing bushfire crisis affecting our country.

Wollongong Homeless Hub would like to thank all Emergency Services personnel who have sacrificed their time over the last few months to protect our community from the ongoing bushfire crisis affecting our country.

We are grateful to hear that family and staff directly affected and displaced during this crisis have been able to breathe a sigh of relief as they are now able to return home.

As a frontline service, we have been able to react immediately when demand increased for our services. During this crisis, we have met people who have found themselves accessing our homeless service for advice, support, advocacy and accommodation not knowing if they were going to become one of the many thousands of people who are homeless across our states.

The Christmas/ New Year period is normally a tough time for Wollongong Homeless Hub clients and this year had an added difficulty with increased demand on resources due to the bushfire crisis.

We are grateful that we have been able to assist people to travel back home, provide a tank of petrol or receive much needed medication and food parcels, Christmas donations of Opal cards, food vouchers and financial donations that would normally last a couple of months have now all been given out to those in need. We now need to work to replenish our resources and continue to provide support to those vulnerable in our community who rely on our service on a daily basis.

With many people donating to bushfire fundraisers and causes we are aware that people may have already committed to donating to those larger campaigns, if you are able to dig a little deeper to help a local service replenish our resources we would greatly appreciate it.

Donations can be made by clicking the following link or opal and food vouchers can be sent or delivered to 75-79 Keira street Wollongong 2500. http://www.wefh.org.au/donations/

Welcome the New Year and special thank you to all who donated, volunteered and supported our services.

This post has been a long-time coming, we would like to welcome everyone to the New Year, and give out that special thank you to everyone who donated, volunteered and supported our service. Through the Christmas donations we have been able to not only support those in our community during the Christmas period, but also assist people who are fleeing the fires and coming into our emergency accommodation. Thank you again to the wonderful people of the Illawarra x

Last weeks till Christmas

On the last weeks till Christmas our ‘Hub Family’ gave to me, ‘communities choice’ (you can choose what you like to put in the hamper) entertainment vouchers,drinks and Shell Petrol Vouchers, Thongs, Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)

The entertainment vouchers can include play centre’s, movie vouchers, roller skating, rock climbing etc

A very special thank you to Oliva for your beautiful Christmas Tree and Angels.

If you could please drop off items by Friday 20/12/19 by 12 noon at 75-79 Keira Street Wollongong, would be wonderful – thank you so much to everyone for your support.

3 Weeks to Christmas

On the 3rd week till Christmas our ‘Hub Family’ gave to me entertainment vouchers,drinks and Shell Petrol Vouchers, Thongs, Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)

The entertainment vouchers can include play centre’s, movie vouchers, roller skating, rock climbing etc

A very special thank you to Michelle for her creativity and art piece this week.

4 Weeks to Christmas

On the 4th week till Christmas our ‘Hub Family’ gave to me Drinks (milk, juice, poppers etc.), Caltex and Shell Petrol Vouchers, Thongs, Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)

The varieties of drinks give our clients some much needed beverages to enjoy in their daily lives.

A very special thank you to last year’s artist who’s hand coloured ginger bread house is so beautifully done.

Recognition to one of our amazing employee’s Lawrence Wood

We would like to give recognition to one of our amazing employee’s Lawrence Wood our Community Movers driver and property handyman who this past month has not only assisted victims of domestic violence relocate from Orange, looked after our transitional properties and anything else we request of him with dedication and commitment, he has also shown his commitment to our community as a volunteer Rural fire fighter attending fires up and down the coast. We are feeling very fortunate to have you as part of our team and Thank you for all that you do for our community inside and outside of our service.

5 Weeks to Christmas

On the 5th week till Christmas our ‘Hub Family’ gave to me Caltex and Shell Petrol Vouchers, Thongs, Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)

The vouchers give our clients the opportunity to travel to job interviews and appointments.

Connect the dots and have fun outlining the mystery object holding the candy cane.

6 Weeks to Christmas

On the 6th week till Christmas our ‘Hub Family’ gave to me Thongs, Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)
The thongs give our clients the opportunity to enjoy some comfort on their feet.
Thank you to the wonderful creative artist for this week’s Christmas figure.

 

7 Weeks till Christmas

On the 7th week till Christmas our ‘Hub Family’ gave to me Long Life Custard and Tinned Fruit the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 Opal Card (be sure to sing the jingle!!)

The custard and fruit gives our clients the opportunity to enjoy a dessert treat on Christmas day.

Thank you to Sophie for your wonderful creative artistry for this week’s Christmas figure, you’re amazing!

8 Weeks to Christmas

On the 8th week till Christmas our ‘Hub Family’ gave to me the ‘gift of choice’ by Woolworth or Coles Voucher, Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 opal card (be sure to sing the jingle!!)

The vouchers gives our clients the power of choice this Christmas.

Thank you to Isabella for our amazing Christmas painting.

9 Weeks to Christmas

On the 9th week till Christmas our ‘Hub Family’ gave to me Party Food, Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 opal card (be sure to sing the jingle!!)

Party food can include chips, lollies, chocolate, popcorn etc.

Thank you to our wonderful creative artist for taking the time to create this week’s Christmas picture…your amazing!

10 Weeks to Christmas

On the 10th week till Christmas our ‘Hub Family’ gave to me Instant Coffee (plain and flavoured) a Tin of Ham and a $10.00 opal card (be sure to sing the jingle!!)

Thank you to our amazing artist Dillion for taking the time to create this week’s Christmas picture…it looks great!

11 Weeks to Christmas

On the 11th week till Christmas our ‘Hub Family’ gave to me a Tin of Ham and a $10.00 opal card (be sure to sing the jingle!!)

Thank you to our amazing artist for taking the time to create this weeks Christmas picture…it looks great!

12 Weeks to Christmas

Santa’s ready to travel in his sleigh, as we count down our 12 weeks til Christmas hamper fundraiser. We kick it off with connecting our homeless community with family during Christmas. If you can help with the travel we are asking our Hub Family to donate $10.00 opal cards (Adult and/or Children).

Thank you Lucas for starting our season with your wonderful masterpiece.

 

Mobile Market Outreach

Recently we’ve been visiting local Community Centres in the Wollongong and Shellharbour LGA, with our free Mobile Market – Outreach Truck. Last week we visited Albion Park Rail Community Centre and previous fortnight at Koonawarra Community Centre. We’ve had a great response from individuals attending and utilising the information and goods provided. I would like to say thank you to the staff of the Community Centres for your support of our program. To learn more about our Outreach Truck please click on the link. http://www.wefh.org.au/outreachservicedelivery/

 

Position Vacant Support Worker

POSITION DESCRIPTION

ABOUT US

The Wollongong Homeless Hub is a program of Wollongong Emergency Family Housing and provides assistance to those who are homeless or at imminent risk of homelessness. The Homeless Hub is a vibrant busy service and is funded by Family and Community Services through Service Support Funding. The role of our organisation is to fill the current gaps in the homelessness sector. WEFH also provides transitional accommodation for families and individuals in crisis.

We are currently seeking a passionate individual to join our Homeless Hub Team in Wollongong. A dedicated Support Worker, committed to engaging with and assisting people who are homeless, or at risk of homelessness.

ABOUT THE PROGRAM AND ROLE

Our Homeless Hub is the first point of contact with our clients. The role of staff in this team is to provide information, referrals and support to assist families and individuals to find short term and long term, secure and affordable housing. The service is high volume, responding to the needs of homeless people, many of whom are experiencing crisis. Therefore, we are looking for people who can work under pressure with the ability to make sound decisions quickly. Our work day may include assisting to cook and serve breakfast, dealing with crisis, organising housing applications or taking part on front desk intake – you will never feel bored!

To be successful in this role, you will be empathetic and able to relate effectively and sensitively to people from diverse backgrounds. A track record of working well in a team environment is also vital. You will be tertiary qualified in human services or other relevant discipline and have a comprehensive understanding of the issues which those experiencing homelessness confront. This exciting and challenging position offers applicants the opportunity to build and empower the lives of people experiencing homelessness!

THE KEY RESPONSIBILITIES OF THE ROLE WILL INCLUDE

  • Work collaboratively with staff and other service delivery teams to enhance access, effectiveness and quality of service delivery and client outcomes.
  • Support the implementation and maintenance review of service programs.
  • Ensure support work delivered by the team using a holistic person centred approach.
  • Experience working with vulnerable families and individuals

ESSENTIAL CRITERIA

  • Minimum Diploma Qualifications and relevant experience in the Community Services sector in particular working with the homeless, relevant experience in the humanities.
  • Experience working with vulnerable families and individuals and understanding of the issues associated with homelessness
  • Demonstrated experience in case planning, including with persons with complex needs (e.g drug and alcohol issues along with homelessness, mental health, contact with criminal justice system).
  • Proven ability to work from a trauma informed approach including with persons who may present with complex issues and challenging behaviours.
  • Excellent written and verbal communication skills
  • Competency with MS Office Programs including experience in computerised data collection.
  • Knowledge of current legislation of mandatory reporting
  • Sound knowledge of, and an ability to access, a range of relevant community resources, particularly in the areas of drug and alcohol services, mental health, legal assistance, income support, employment services, training and accommodation, family assistance and permanent housing options.
  • Knowledge and experience of liaising with Government and community based organisations and resources
  • Proven ability to work as part of a team, take direction from supervisor and also to work autonomously and make decisions as required.
  • Demonstrated ability to work in a fast paced environment and deal with competing demands
  • Knowledge of current Work Health and Safety Legislation
  • Current, unencumbered NSW Drivers Licence.

 

DESIRABLE CRITERIA

  • Demonstrated group work skills
  • Experience in social or affordable housing (preferred)
  • Experience working within a drop in service environment.

 

REMUNERATION

The successful applicant will be paid under Social Community Home Care and Disability Services Industry Award (SCHCADS) Level 3.1 (grade 2 year 1) to Level 4.1 (grade 3 year 1) based upon experience /qualifications and is eligible for Salary Sacrifice.  Hours: 35 hours per week

JOB NOTES

  • This position will be based within the Homeless Hub with occasional appointments and support requirements off site.
  • Physical requirements: The ability to lift and carry allowable weight amounts

APPLY FOR THIS JOB

Should you decide to apply for a position your application should consist of three parts, which are:

Part 1 Cover letter

A cover letter stating the name of the position that you are applying for and a brief summary of your skills, experience and knowledge that are relevant to that position.

Part 2 Statement addressing the selection criteria

A statement addressing each of the selection criteria must be provided with your application. Each position has a specific selection criteria and it is necessary to address that criteria should you wish to be considered for the position. When addressing the selection criteria you should give examples from your previous work that demonstrates how you meet the relevant criteria. You should state how your experience, skills and knowledge enable you to satisfy the selection criteria.

Each essential and desirable criteria MUST be answered

Part 3 Resume

A copy of your current resume must be provided with your application.  Your resume should include your contact details and educational qualifications. It should list your previous employers, how long you worked for each employer and a summary of the main duties that you performed at each place of employment.  Your resume should also include the contact details of at least current/recent two work related referees.

 Submitting your application:

Your application must be submitted by close of business on Sunday 13 October 2019 at midnight. Applications after that date WILL NOT be considered.

If you would like additional information regarding this role, please contact Mandy Booker – General Manager Wollongong Emergency Family Housing mandy@wefh.org.au

Applicants must have the right to work in Australia and must hold or obtain a Working with Children Check and will need to complete relevant police checks.

WEFH is an Equal Opportunity employer. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual,

Applications addressed to: The General Manager Private and Confidential and emailed to: info@wefh.org.au